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Welcome
Thanks for stopping by our little corner of the eCrater. At ThinTwin.com we specialize in custom wall art. What started as turning customer photos into wall art (on canvas, vinyl, photo fabric and posters) has blossomed into a full catalog of products and numerous product lines. We do not have a dusty warehouse full of graphics. Each graphic is printed on demand, to your specifications, at the time of the order.

At ThinTwin.com we do regularly work with wholesalers and retailers interested in small or limited runs of custom graphics and items in our catalog to hold in their inventory. For bulk orders, we suggest you email us at rdutkin@thintwin.com or phone us at 678-547-0002.

Payment
We currently accept payment through Paypal only. Most major credit cards can be processed directly through Paypal without registering a Paypal account.

Shipping
Orders will generally ship in 3 to 5 business days. Smaller items may ship via USPS first class mail and larger graphics will ship via UPS ground.

Refunds and Exchanges
As a policy, we never return a ThinTwin, since they're yours not ours. But if you need to return one, just know that we stand 100% behind our work. If there is a material defect in the printing, simply return it in original condition within 30 days and we'll replace it.

Additional Policies and FAQs
ThinTwin Wall Graphic Do's and Dont's
DO: Clean your wall with a damp rag (water only). MAKE SURE THE WALL IS COMPLETELY DRY.
DON’T: Use soap or chemicals to clean the wall or your ThinTwin as they may damage the low tack adhesive.
DON’T: Apply to wall surfaces that have been freshly painted in the prior 30 days.
DON’T: Place decals in or above cribs or within reach of small children.
DON’T: Mount decals where they can be removed by young children as a choking hazard can result.

How To Apply Your Wall Graphic - As Easy As 1,2,3
First, take your ThinTwin wall graphic out, gently remove it and lay it flat and let it adjust to room temperature for a few minutes.

After that, a clean, dry wall with enough empty space is all you need. If you don't have a clean wall, a little warm water wash is all the prep you need. Don't use soaps or chemicals as these can impede the ThinTwin from clinging to the wall. If you don't clean your wall, that may also impede the ThinTwin wall graphic from clinging to the wall!

Next, remove the protective backing. Starting from one corner, apply your ThinTwin wall graphic to the painted wall and smooth out the air bubbles. Finally, sit back and marvel at your handi-work.

Additional Disclaimers:
Freshly painted walls should be avoided, especially those with a gloss or semi-gloss finish. These paints tend to have surface agents that reduce bond. A minimum 30 days cure time should be given. Also, please be aware that some paints are formulated with "dirt repellant" which contains permanent additives that may affect the adhesive bond.

ThinTwin is confident in the ability of our products to adhere without peeling or curling when applied to surfaces that are clean, dry and smooth. However, because of the many unknown and variable environments where the ThinTwin may be located, we cannot guarantee that under any and all circumstances the material will (1) stay completely intact; or (2) that no adhesive will remain on the surface after removal; or (3) that your surface will not adhere to the ThinTwin upon removal. Factors including: number of coats of paint, the use of primers, age and type of paint used, dirt on surface pre-application, surface texture, humidity and dampness and water exposure, and exposure to heat and/or sunlight all may influence the interaction of the ThinTwin material and the place of application.

For those unsure about the suitability of their walls, we suggest that you test a small, hidden area first. ThinTwin will not be responsible for any damages to your surface or workmanship of material due to these circumstances.
Last Updated: 12 Dec 2012 12:42:06 PST home  |  about  |  terms  |  contact
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